The Cleveland Travel Group is a global travel provider which has been delivering world class travel solutions for more than 20 years.

Owner-run and managed, each highly-specialised branch of the Group serves as an independent travel company offering the very best expertise and advice in their respective field. Each subsidiary comprises a team of travel experts who, in addition to having visited the destinations we offer, are also up-to-date on the latest local news, travel trends & deals.

Our travel advisors use their years of experience to make the best recommendations and to handcraft a holiday itinerary, business trip or flight reservation to your exact specifications. Personalised service through the same point of contact from a friendly, high skilled travel professional is always guaranteed - we do not follow the call centre model.

The success of the Cleveland Travel Group is due largely to our loyal base of repeat customers. We spend the time to get to know our clients and to develop a personal relationship with them, which allows us to offer assistance based on their individual needs. With almost 70% of our business derived from existing clients, we feel that this is a testament to our commitment to our customers through excellent in service, the best travel advice, the most specialised product offering and, most importantly of all, the best value for money in the market place.

We feel relationship building in the travel industry is of key importance. As leaders in our markets, we have developed personal relationships with:

• The airlines we offer - we can confidently promise that we offer the best negotiated rates on airfares in any class of travel. This means no need to shop around because, as we hold the coveted status of Preferred Partner to both British Airways & Virgin Atlantic and are also appointed agents for all of the world's major airlines, we have access to preferential discounted air fares across all classes of travel.
• The owners of the properties we sell - we can accommodate any requests from our clients to make their stay special. From a romantic surprise with that particular bottle of bubbly to a late check-out or an unusual dietary requirement, all it takes is a call from us and you will be looked after personally to ensure your stay is absolutely perfect.
• The media - in addition to being regularly featured in the top luxury travel magazines and newspapers, we sponsor several high profile travel guides & awards each year. Our ability to spot trends in travel and the exclusive experiences we offer clients has earned us a long list of editors, journalists and celebrity clients that seek our advice as the authority in travel.

We are at the forefront of creativity and forward thinking, ensuring we provide the most cost effective solution for our needs. Experience the difference when you travel with the Cleveland Travel Group.